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Outbound Terms & Conditions

4.   Cancellation by Company 

4.1   FIT Tour Packages

4.1.1  The company reserves the right to cancel the tour due to any act of God, war, strike, riot or order from the Government of Malaysia which is beyond its control.

4.1.2  The company shall recommend alternative tours preferably to the same destination or other tours.  Should any passenger decide not to accept the alternative tours, all moneys paid less the administrative fee chargeable will be refunded to the passenger.

4.2   Group Tour Packages

4.2.1  The company reserves the right to cancel the tour due to any act of God, war, strike, riot or order from the Government of Malaysia which is beyond its control.

4.2.2  The company shall recommend alternative tours preferably to the same destination or other tours.  Should any passenger decide not to accept the alternative tours, all moneys paid less the administrative fee chargeable will be refunded to the passenger.

4.2.3  In the event of a cancellation by the company due to insufficient passengers or inability to secure seats or accommodation, the company will refund the amount of money paid and also pay compensation as follows :

 
 Cancellation Received

 8 - 14 working days before the date of departure


 1 - 7 working days before the date of departure


 On date of departure

 Cancellation Charges Per Person

 Full refund of tour fare and a compensation of RM 50.00 per person

 Full refund of tour fare and a compensation of RM 75.00 per person

 Full refund of tour fare and a compensation of RM 100.00 per person


   
   
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